Interpersonal Communication for Feedback and Organizations

Question: Discuss about theInterpersonal Communication for Feedback and Organizations. Answer: Interpersonal communication has always existed for so long since human beings are social in nature and in one way or another they need to share information or feelings. The process through which people are able to exchange meaning, feelings or information is referred to as interpersonal communication (Beebe, Beebe Redmond, 2014). Personal communication is the face to face communication between an individual that occurs through either verbal or non-verbal modes. Interpersonal communication involves how the message is communicated through features such as body language, the tone of voice or gestures. Feedback is an important integral of interpersonal communication and effective feedback facilitate smooth flow of information. An effective feedback should be clearly heard, understood and accepted. To give effective feedback there are several guidelines and considerations to be observed. The feedback should be as specific as possible as this will make it easy for the other party to under stand it. The feedback should be timely and you should think about what you are going to say and how at the appropriate moment. While giving feedback one should concentrate on behavior and their effect and not on personality. The interpersonal skill of feedback is very important in a workplace since it promotes teamwork and effective communication within an organization (Amanda, 2013). Good interpersonal communication promotes good leadership since it promotes empathy and trust within members of staff. Effective feedback skills play a critical role in promoting credibility and customer satisfaction. Personal relationships are important in the workplace and this can be fostered and maintained by the existence of effective interpersonal communication mechanisms within an organization (De Janasz, 2014). In conclusion, interpersonal communication skills consist of how people communicate both verbally and non-verbally. Effective feedback skills have to follow certain guidelines that ensu re the feedback given is clearly understood and accepted. References Amanda Baker (2013) Feedback and organizations: Feedback is good, feedback-friendly culture is better Year: 2013 Pages: 260-268 Volume: 54 Issue: 4 Journal Title: Canadian Psychology (remaining authors omitted deliberately). Beebe, SA, Beebe, SJ Redmond (2014) Interpersonal Communication: relating to others, 7th edn, Allyn Bacon, Boston (Blackboard Reading List tab, and referenced as a hard copy book, not as a chapter from a book). De Janasz, SZ, Crossman, J, Campbell, N Power, M 2014, Interpersonal skills in organisations, 2nd edn, Mc-Graw-Hill Education, North Ryde, NSW (Blackboard Reading List tab, and referenced as a hard copy book, not as a chapter from a book).